Gearheads of War

to lose 6.  Five of those were RRoD and the last was audio no video.  I lost the first 4 in a year and a half and the next 2 in the past 12 months or so, the timing may be off but thats what I can recall.  The first few times they were great but around the 4th one it was a real pain in the ass dealing with customer service I was out of a box for 2 months!  My advise is be polite at all times until they treat you like an idiot and then blow up.  I've recieved 2 games and 2 controllers for my losses.  Continually ask for supervisors to talk to because the first employee really cant do much in the way of free shit.  They'll offer you some free game that was released during the launch of the system!  Ive been told that you have to ask for a supervisor 3 times before they'll pass you off.  For the most part though MS customer service has been spot on, it was just the last 2 incidents that I've had problems.  And the very last incident I took charge and demanded something out of them for the fact that I've been without systems 6 times and that time without definately adds up.  Also I would document the date and time you've called and who it was that you were talking to I cant remember the times they've asked me who I was talking to, so they could check my story!  Hope this helps anyone in the future!  DEMAND DEMAND DEMAND!