Just sad...

posted by tyrus

Sun Nov 30, 2008 at 06:45:15 PM EST

So...

I was enjoying some Gears with Infidel, Hypnos, and my brother and one of his buds when my screen freezes. After that, I turn off the console, fire it back up, and am met with a black screen. I retry, the dashboard takes a while to load up.

No red rings.

But something is wrong, probably with the hard drive. Basically, an error message came up and said "some content may not be available" and gave me this error message number "80072eet."

Needless to say, I'm not happy.

But it gets better. After wasting roughly an hour talking to three different representatives, I'm told me console needs to get repairs. Best part? M$ doesn't even send you a box for shipping. Nor do they send you shipping labels, you have to print the shit.

Maybe if Microsoft made a goddamned console that worked, they wouldn't have to lose money from paying for BOXES and LABELS. But instead, they have to stick it to their consumer base AGAIN. Good job uncle Bill, good fucking job.

And not to sound racist, but I don't want to speak to Kabbul in India as he goes by the name "John." Give me a mother-fucking person who can speak coherent English!

I wouldn't be so pissed if this weren't a damn Elite. Which, by the way is my eleventh (yes 11th) box. I went through TEN boxes prior to this before I got fed up, sold the old one and purchased an elite. But I'm the jackass here. M$ is laughing all the way to the bank.

Sony fucked up in their arrogance and the initial cost of their machines. M$ fucked up in their hardware and piss-poor customer support.

I don't want to talk to a fucking machine. I don't want to talk to someone in India. I want to talk to a PERSON who speaks ENGLISH!!!!!!

Holy Christ, I would pummel the fuck out of the person in charge if the whole damn shitty system weren't automated.

/end rant


Tags: M$ tells me to suck the cock (all tags)

Comments Disabled | 44 comments

  •  I feel your pain (none / 0)

    "Hold on tight spider monkey!" -Twilight

    by Wangler1316 on Sun Nov 30, 2008 at 06:54:25 PM EST

  •  customer support for ms (none / 0)

    really sucks a nasty chocolate starfish

    good luck on a speedy return of your unit

    ...and then it came to pass and rock and roll was born

    by DEGREES OF FREEDOM on Sun Nov 30, 2008 at 06:58:40 PM EST

  •  There isn't anything wrong with your box ty (none / 0)

    it happened to me too earlier today. Live was bugging out for a little bit. It should be alright now.

    I'm gonna saw me up some of that sex locust.

    by Jambi Bum on Sun Nov 30, 2008 at 08:45:26 PM EST

  •  If you don't want to talk to Kabbul (none / 0)

    start with saying "I have a problem with Xbox live" even though you don't and then Kabbul gives the phone to the real John.

    There's just some wierd chemical reaction that goes on between the cat food, beer, and glue that makes you feel really sick!

    by Eggo Rofls on Sun Nov 30, 2008 at 09:14:09 PM EST

  •  Infidel sad now too (none / 0)

    11 boxes? Id hate to call you out on your parenting skills (especially when ms are fuck-ups) but their has to be something wrong with what your doing. Too hot in your house maybe? Ive been through 4 xboxs, and I play mine like heroin addict needing his fix.

    Anyways don't put your box in that coffin unless it has the 3 red lights. If it's still fucked up tomorrow, then intentionally give it the red lights. Sounds crazy I know, but that way MS will send you a box free of charge. Depending on the date it was made, since you have an elite you should be covered.

    Hope it will work soon though, I love you like fat kid loves cake.

    by Infidel on Sun Nov 30, 2008 at 10:05:20 PM EST

  •  I (none / 0)

    sold the other 360 I had to my brother in law and it was one I sent in for repair, well it red ringed. Needless to say my Wife called MS and got a box shipped out for repair and just got it back the day before Thanksgiving.  Yes they will send you a box if you demand one, no way I'm getting a box and worrying about printing stupid labels.  He did have the red rings so maybe that's why they sent the box.   We got it back within 10 days of shipping it, not too bad.

    by GearsChrisB on Sun Nov 30, 2008 at 10:25:09 PM EST

    •  if you dont have the (none / 0)

      red rings they really could care less about you.

      by BoxinLeprechaun on Mon Dec 01, 2008 at 12:28:59 AM EST

      [ Parent ]

      •  That's (none / 0)

        what I figured, which is total BS!~!

        by GearsChrisB on Mon Dec 01, 2008 at 01:16:46 AM EST

        [ Parent ]

        •  yep (none / 0)

          happened to mine, they wanted to charge me $110 CDN and i had to do all that bullshit with the box/labels, so I ended up fixing mine 3 effing times. All different problems.

          Once was the disc tray not working, tweezers a toothpick, removing the elastics and "re-stringing" them i guess did the trick. The other thing was the magnet inside the disc tray shot up into the top of the DVD reader casing, I guess the heat and stuff melted the glue. So i took that baby apart and put it back together. Then the third time it red ringed but i had opened that sucker already so the warranty was out, I took the towel trick to the next level, opened it up and took a heat gun to it, and it worked for awhile, but eventually it died a slow a painful death. So I bought myself an arcade, got a new controller, some arcade games, and a memory card for well...free...ish. haha.

          thats how i like to justify my purchase anyways lol

          by BoxinLeprechaun on Mon Dec 01, 2008 at 01:55:11 AM EST

          [ Parent ]

          •  That's my boy. (none / 0)

            Gearheads Rule #1: Don't fuck with the Gearheads.

            by Grymm on Mon Dec 01, 2008 at 04:07:12 AM EST

            [ Parent ]

          •  Boxin, tell me more. (none / 0)

            We have a 360 whose disc tray won't open.  What is wrong, and what can I do about it?  I am all for using a toothpick and tweezers.  Tell me more!

            thnx in advance.

            All that is gold does not glitter.

            by 3Suns on Mon Dec 01, 2008 at 06:51:50 AM EST

            [ Parent ]

            •  well first, (none / 0)

              you'll have to get the tray itself open, you might have to force it open, then grab that toothpick and tweezers, maybe a flashlight, take the elastic off the little gear and the wheel thingy behind it. Clean the elastic off, just water will do, wait till it dries and then put it back on. Thats how it worked for me, I didnt think it would work but it did! haha

              Any other questions my skype account name is adamwalker11 and I can walk you through it if you'd like. I couldn't find your e-mail on here otherwise i would have sent it right to you.

              by BoxinLeprechaun on Mon Dec 01, 2008 at 11:45:41 AM EST

              [ Parent ]

              •  actually, this way (none / 0)

                you dont have to take anything apart. You actually go right under the disc tray when its open. Taking the faceplate off makes it a little easier also.

                by BoxinLeprechaun on Mon Dec 01, 2008 at 02:33:58 PM EST

                [ Parent ]

                •  Suns, BEFORE you do anything, read this info!!! (none / 0)

                  Read this (has pics): MS support for manually opening 360 disc tray

                  View this: YouTube tutorial on disc tray fix

                  Also, BEFORE you do anything, take digital camera pics of the tray components when you have it open.  That way, you will have something to refer to.

                  Friends don't let friends two-piece.

                  by Blankman on Mon Dec 01, 2008 at 02:37:31 PM EST

                  [ Parent ]

                  •  Fixing the disc tray will VOID your warranty! (none / 0)

                    Here's the part that you will need if the band has been stretched out due to excessive heat: eBay Belt Drive part

                    Friends don't let friends two-piece.

                    by Blankman on Mon Dec 01, 2008 at 02:43:09 PM EST

                    [ Parent ]

                    •  really? (none / 0)

                      cause you never open it with my toothpick/tweezer combo, then the sticker stays intact and they'll never know you opened it ;)

                      I did it this way cause I didn't want to spend the $110 + 2-3 weeks, instead it took...15 mins? haha.

                      Its just a suggestion though, Im not saying my way is the right way.

                      by BoxinLeprechaun on Mon Dec 01, 2008 at 02:47:59 PM EST

                      [ Parent ]

                      •  I agree that Suns should keep the sticker intact. (none / 0)

                        Give him all the info that he'll need is probably the best bet since it will actually be he who will perform the "surgery."  The more info, the better.  I had no idea that your method preserved the sticker.  Good looking out, Boxin! :)

                        Friends don't let friends two-piece.

                        by Blankman on Mon Dec 01, 2008 at 02:52:32 PM EST

                        [ Parent ]

                        •  lol yep : ) (none / 0)

                          yea because all you do is pull the disc tray out so that its in the position it would be when you eject a disc, you can actually see the innards of the disc drive from in there. If he had actually pulled the xbox apart he could do this all using his hands, but since he's using the tweezers and such, you can get in there without opening the box, which is handy for warranty issues.

                          I named my last xbox the frankenbox cause I had opened it and fixed it so many times lol.

                          by BoxinLeprechaun on Mon Dec 01, 2008 at 02:56:47 PM EST

                          [ Parent ]

                          •  Bringin' back 360s from the dead! ;) (none / 0)

                            Friends don't let friends two-piece.

                            by Blankman on Mon Dec 01, 2008 at 03:02:54 PM EST

                            [ Parent ]

                            •  Awesome! Thanks, Guys! (none / 0)

                              I just got up. I will take my time reading and researching and doing the right thing.  Ultimately, if it looks like I won't be able to do it without voiding the warranty, I will refrain. I still have almost a full year coverage, and with this worst-hardware-in-manufacturing-history, chances are extremely high it will RRoD just from playing previously installed arcade games.

                              Thanks!

                              All that is gold does not glitter.

                              by 3Suns on Mon Dec 01, 2008 at 04:40:32 PM EST

                              [ Parent ]

                              •  Actually, the Microsoft (none / 0)

                                page is all I need.  If I can open the tray manually, I can plop Gears 2 in there, and just have one of the boxes always ready for Gears.  We already have a memory card, that we got with our new Arcade, so we can just switch who is playing which machine in our Man Cave.  Someone is always interested in playing Gears.  That, or just switch out the disc on the rare occasion that the boys may all be playing TF2 while I needed to play L4D.  Problem solved!! $200 saved!!  and LOVE spread all over the place!! WOoo HOoo!

                                All that is gold does not glitter.

                                by 3Suns on Mon Dec 01, 2008 at 04:52:25 PM EST

                                [ Parent ]

                  •  I recommend this page too (none / 0)

                    I used it when my tray fucked up.

                    by Infidel on Mon Dec 01, 2008 at 10:54:12 PM EST

                    [ Parent ]

                    •  Update (none / 0)

                      I have successfully inserted a Gears 2 disc.  It will now be my Gears 2 dedicated game machine.  The three other 360s can be used to variety gaming when necessary.

                      All that is gold does not glitter.

                      by 3Suns on Tue Dec 02, 2008 at 06:47:32 PM EST

                      [ Parent ]

  •  Well here's my question then... (none / 0)

    The box hasn't red-ringed.

    They put out the stuff for me to send it in. Should I do it? And if I don't what'll happen then?

    My only worry is that I think it's the hard drive. If there's a problem with that, there's nothing I can do. Remember, there was an error message.

    I think I'll send it in for repairs and am hoping that it wasn't the hard-drive.

    Saving real lives, taking virtual ones. The circle is COMPLETE.

    by tyrus on Mon Dec 01, 2008 at 04:33:55 AM EST

    •  I'm not thinking it's the Hard Drive. (none / 0)

      I think your box just might be having trouble with reading the Hard Drive. Essentially making it all the boxes fault.

      Gearheads Rule #1: Don't fuck with the Gearheads.

      by Grymm on Mon Dec 01, 2008 at 04:36:30 AM EST

      [ Parent ]

    •  Yes, send it in! Sorry to hear about your... (none / 0)

      misfortunes, Tyrus. :(  Wow, 12 boxes!!!  You'll get a refurbed Elite in about two weeks.  At this point, I'd calmly explain to the service tech to escalate the call to his/her supervisor & explain the situation.  They have a case history attached to your name.  If you handle it diplomatically, they might send you an Elite-Jasper mobo version.  Even though you are upset (and I would be livid too), you do catch more flies with honey than vinegar.  Give them another call, and explain your situation.  Also, explain to them that you are a loyal MS customer and cite the number of games purchased and that the 360 is your choice of console.  It never hurts to state your point.  Don't demand them to replace your Elite with a Jasper mobo version, but ASK them how they can restore your confidence after 11 boxes crapped out.  Good luck and do call them.  

      Friends don't let friends two-piece.

      by Blankman on Mon Dec 01, 2008 at 11:28:06 AM EST

      [ Parent ]

  •  tyrus, really sorry to hear about that. (none / 0)

    It is SO frustrating that the hardware is so poorly designed and manufactured.

    I was both excited and a little upset this weekend when I read that the "Jasper" machines are hitting the shelves.  I bought my fourth machine on Thursday. :( DOH!

    All that is gold does not glitter.

    by 3Suns on Mon Dec 01, 2008 at 07:10:46 AM EST

  •  lol. (none / 0)

    We just get the short-end of the stick all the time Suns.

    But it's the only way I can play this lovable game.

    Saving real lives, taking virtual ones. The circle is COMPLETE.

    by tyrus on Mon Dec 01, 2008 at 08:21:27 AM EST

  •  Sorry to hear, bro! (none / 0)

    Microsoft SERIOUSLY needs to get their act together with their next box...

    by SweetTea023 on Mon Dec 01, 2008 at 08:37:21 AM EST

  •  It never was like this with the original 'Box... (none / 0)

    We had a good run... Great season though boys, and the seniors will be missed...

    by ajABE on Mon Dec 01, 2008 at 10:07:20 AM EST

  •  I know... (none / 0)

    shit, a friend dropped my original box in a parking lot. It lasted two more years before it finally pooped out.

    Saving real lives, taking virtual ones. The circle is COMPLETE.

    by tyrus on Mon Dec 01, 2008 at 10:42:12 AM EST

  •  I know i'm off OTopic.. (none / 0)

    BUt nowadays i get the impression that products are only made too last a few years not like 10-20 years ago where there'll last for upto 20 years. I mean i work with ALOT of products roughly about 20-30'000 and ALOT of come back faulty.

    Brumak porn... love it!

    by HELLFIRE V1 on Mon Dec 01, 2008 at 03:07:25 PM EST

    •  Of course, HellFire. If it didn't have a... (none / 0)

      finite lifespan, the companies wouldn't benefit from consumers having to repurchase their products.  There's simply no extra revenue to be made if companies built completely reliable products.  Why only sell your goods once when you can have them buy it again in 2-3 years?  It's simply the nature of the beast in today's capitalistic society. :(

      Friends don't let friends two-piece.

      by Blankman on Mon Dec 01, 2008 at 03:13:20 PM EST

      [ Parent ]

  •  I know what you mean... (none / 0)

    There built for profit not longativity :(

    Brumak porn... love it!

    by HELLFIRE V1 on Mon Dec 01, 2008 at 03:20:25 PM EST

  •  yeah (none / 0)

    its really annoying I am on my 7th box. Two of the boxes they sent me back were broken before I had a chance to play it. If I didn't like the games for the 360 I would have got rid of the 360 a long time ago. I hate purchasing products from a company who made a product half ass. It seems many of the things M$ makes are faulty.

    by amato18 on Mon Dec 01, 2008 at 05:13:06 PM EST

    •  another thing (none / 0)

      to add to that was I am sure MS knew the 360 was built like crap. Yet they sacrificed making a good machine to get ahead of the other two companies.

      by amato18 on Mon Dec 01, 2008 at 05:15:41 PM EST

      [ Parent ]

      •  It's all marketing, my friend. (none / 0)

        As simple as that. I was watching Empire a few days back - it's a Scarface-esque movie starring John Leguizamo - and he puts it out plain and simple. All life really is about it to make money. Nothing more, nothing less.

        Gearheads Rule #1: Don't fuck with the Gearheads.

        by Grymm on Mon Dec 01, 2008 at 05:18:00 PM EST

        [ Parent ]

  •  when ms release the next gen box (none / 0)

    it better damn well be rock solid

    ...and then it came to pass and rock and roll was born

    by DEGREES OF FREEDOM on Mon Dec 01, 2008 at 05:38:04 PM EST

    •  I'm sure they have learned about... (none / 0)

      rushing our ill-tested consoles when they took a hit of 1+ billion dollars due to the RRoD debacle.  It would be completely FUBAR if they repeated the same thing twice.  The original Xbox was a feat of console engineering.  Sure, it weighed a ton, but it was reliable!  In fact, Suns finally had his original Xbox crap out on him about two weeks ago!

      Friends don't let friends two-piece.

      by Blankman on Mon Dec 01, 2008 at 05:48:10 PM EST

      [ Parent ]

      •  Mine is still going 7 years strong! (none / 0)

        Granted, it's not being played a whole lot anymore. (rewind to Summer 2005: Halo 2, haha)

        We had a good run... Great season though boys, and the seniors will be missed...

        by ajABE on Mon Dec 01, 2008 at 08:56:05 PM EST

        [ Parent ]

Comments Disabled | 44 comments